VPS Payment Issue: I am unable to make a payment since 7.8.20

luckyducky 2020.07.13 18:25

Hello!

Could someone please assist me with the issue of making a $15 VPS rental payment? This has been an unresolved issue since 7.8.20

1. What payment method do you want to use?

I tried all of my payment options with Paypal (4 cards and my bank account), but they all failed for some reason with plenty of available funds for the $15 purchase.

2. Are there enough funds in your wallet or card?
Yes

3. Please provide the accurate error message text and attach a screenshot for more visibility.
***

4. If you want to buy a product or a signal, provide its name and the link to it.
Virtual Hosting Service $15 / 1 Month

https://www.mql5.com/en/vps

Am I able to send the payment to mql5 directly via Paypal for the $15 VPS hosting plan?

Could someone please assist me with this matter at your earliest convenience?

Thanks in advance!

Eleni Anna Branou 2020.07.13 19:17 #1

luckyducky:

Hello!

Could someone please assist me with the issue of making a $15 VPS rental payment? This has been an unresolved issue since 7.8.20

1. What payment method do you want to use?

I tried all of my payment options with Paypal (4 cards and my bank account), but they all failed for some reason with plenty of available funds for the $15 purchase.

2. Are there enough funds in your wallet or card?
Yes

3. Please provide the accurate error message text and attach a screenshot for more visibility.
Please see the screenshot for error message

https://prnt.sc/te4j2u

4. If you want to buy a product or a signal, provide its name and the link to it.
Virtual Hosting Service $15 / 1 Month

https://www.mql5.com/en/vps

Am I able to send the payment to mql5 directly via Paypal for the $15 VPS hosting plan?

Could someone please assist me with this matter at your earliest convenience?

Thanks in advance!

Its easier to deposit the necessary funds here: https://www.mql5.com/en/users/luckyducky/accounting/choosein

and then use the MQL5 way of payment on the left to complete your purchase.

luckyducky 2020.07.13 20:19 #2

Eleni Anna Branou:

Its easier to deposit the necessary funds here: https://www.mql5.com/en/users/luckyducky/accounting/choosein

and then use the MQL5 way of payment on the left to complete your purchase.

Hi Eleni! Thx for your reply! :)

I was able to make my deposit onto mql5 as you suggested and that worked for purchasing the VPS.

Thanks for your help with this deposit issue!

Kind regards! :)

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luckyducky 2020.07.13 21:10 #3

Eleni Anna Branou:

Its easier to deposit the necessary funds here: https://www.mql5.com/en/users/luckyducky/accounting/choosein

and then use the MQL5 way of payment on the left to complete your purchase.

Hi Eleni! Quick question...Does the $15 VPS work like a normal one (to run some MT4 platforms for demo testing)? If so, could you please tell me how do I logon to it?

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Eleni Anna Branou 2020.07.13 21:39 #4

luckyducky:

Hi Eleni! Quick question...Does the $15 VPS work like a normal one (to run some MT4 platforms for demo testing)? If so, could you please tell me how do I logon to it?

https://www.mql5.com/en/forum/286257/page27#comment_17258554

luckyducky 2020.07.14 01:59 #5

Hello! Am I able to transfer my newly purchased vps on a different MT4 account? I would like to use the same broker but a different trading account number (than the demo account I selected initially when I got the vps a few hours ago) ?

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Sergey Golubev 2020.07.14 04:36 #6

luckyducky:
Hello! Am I able to transfer my newly purchased vps on a different MT4 account? I would like to use the same broker but a different trading account number (than the demo account I selected initially when I got the vps a few hours ago) ?