Meta trader crash after a while in windows 11

[xtc69]

I'm using mt5 for couple of months and i cant keep it open more than 10 mins. It keep crashing over and over.I have windows 11 x64 .

2024.03.20 22:47:05.168 Terminal MetaTrader 5 IC Markets EU x64 build 4242 started for IC Markets (EU) Ltd

2024.03.20 22:47:05.168 Terminal Windows 10 build 21996, 12 x 11th Gen Intel Core i5-11600K @ 3.90GHz, AVX2, 19 / 31 Gb memory, 70 / 221 Gb disk, UAC, GMT+2

2024.03.20 22:47:05.168 Terminal C:\Users\tony\AppData\Roaming\MetaQuotes\Terminal\4B1CE69F577705455263BD980C39A82C

I don't have any antivirus firewall .At the data folder the crash folder is empty .I read forum about the issue but i can't find anything that helps.
Pls help!!!

[William Roeder]

1. How To Ask Questions The Smart Way. (2004)
             Use meaningful, specific subject headers.

   Your title and first line says 11, but your posted log says 10.

2. There are no crash logs in the Files are at “«DataFolder»

3. Do you really expect an answer? There are no mind readers here and our crystal balls are cracked, so we can't see your machine.
        How To Ask Questions The Smart Way. (2004)
             Be precise and informative about your problem

[xtc69]

William Roeder #:

1. How To Ask Questions The Smart Way. (2004)
             Use meaningful, specific subject headers.

   Your title and first line says 11, but your posted log says 10.

2. There are no crash logs in the Files are at “«DataFolder»

3. Do you really expect an answer? There are no mind readers here and our crystal balls are cracked, so we can't see your machine.
        How To Ask Questions The Smart Way. (2004)
             Be precise and informative about your problem

Device name DESKTOP-GL4JDF2

Processor 11th Gen Intel(R) Core(TM) i5-11600K @ 3.90GHz   3.91 GHz

Installed RAM 32.0 GB (31.9 GB usable)

Device ID B71CD894-0C50-42C3-B928-03B3C8DCDAE1

Product ID 00331-10000-00001-AA054

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version Dev

Installed on ‎30/‎05/‎2021

OS build 21996.1

Experience Windows Feature Experience Pack 321.14700.0.3

Apparently I'm so damn I don't know what windows I installed at my pc. And I say that crash folder is empty and yes i check in data folder. So if u wanna help tell me what else i need to post so i get help. If not pls stop trying about crystal balls in peoples topics and let someone else help. I make a post like all people do about crashing and all they ask for them is the 3lines i post.
I also try to close all charts in mt5 cause many people say sometimes its an addon's fault. Still crashing.

[Sergey Golubev]

I had similar problem with my Windows 11 pro and I discovered that it was my anti-virus software was the reason of it.
So, I placed some files in "white list" of this anti-virus and everythng is fine now.

[xtc69]

Sergey Golubev #:
I had similar problem with my Windows 11 pro and I discovered that it was my anto-virus software was the reason of it.
So, I placed some files in "white list" of this anti-virus and everythng is fine now.

I don't have any antivirus or firewall as I said!!!

[Sergey Golubev]

xtc69 #:
I don't have any antivirus or firewall as I said!!!

Windows 11 is having Windows Defender Firewall by default; it can be turned to be ON or OFF.

[xtc69]

I know m8 i'm not clueless.