Unable to login to mql5 in MT4 desktop app

 

I have downloaded a new copy of MT4 and am unable o login to the MQL5 within it to install an EA I had previously purchased.

I can login to mql5.com but only in incognito.  The website doesn't load properly on normal browser conditions and I have tried Brave, Opera, Edge, Chrome.

I have disable a lot of settings to try and bypass this but no success.

 
The EA I want to install shows under Market/Purchased but unless I can login to MQL5 I am unable to install it.
 

Anyone?  Beuller?

I have uninstalled all MT4 instances and removed all traces that I could find.  I then reinstalled and still have the same problem.  I can login to mql5.com (only via VPN) but am unable to login through MT4 desktop so I can't install the EAs

Reason: