I want to pay for a vps on mt4 but cannot

[Emekadavid]

Please, I just registered on mql5 community and subscribed to a signal. I want to register for a virtual server but cannot. My mql5 balance is showing $0 but when I wanted to pay through the terminal using my card, it refused to work. How do I go around this problem?

[Eleni Anna Branou]

Emekadavid:
Please, I just registered on mql5 community and subscribed to a signal. I want to register for a virtual server but cannot. My mql5 balance is showing $0 but when I wanted to pay through the terminal using my card, it refused to work. How do I go around this problem?

Deposit the necessary funds into your MQL5 account first and then choose the MQL5 way of payment on the left, during your MQL5 VPS purchase in your MT4/5 platform.

https://www.mql5.com/en/users/emekadavid/accounting/choosein

[Emekadavid]

Eleni Anna Branou:

Deposit the necessary funds into your MQL5 account first and then choose the MQL5 way of payment on the left, during your MQL5 VPS purchase in your MT4/5 platform.

https://www.mql5.com/en/users/emekadavid/accounting/choosein

T

Thanks. I have done it

[nunoforexinvesting]

I have the same problem but i already have money in my mql5 account and it says i have, but i  cant get passed this stage.

can someone help me?

[Justine Adedayo]

Pls I was debited twice for VPS purchase but I wasn't given VPS service why? Pls refund my money back 

[Eleni Anna Branou]

Justine Adedayo #:
Pls I was debited twice for VPS purchase but I wasn't given VPS service why? Pls refund my money back 

Contact the Service Desk for financial issues please:

• Contacts and requests

[Fatima Rasool]

I bought VPS using a debit card. Now I want change debit card card but its not letting me to do. What options can I use?

[Eleni Anna Branou]

Fatima Rasool #:
I bought VPS using a debit card. Now I want change debit card card but its not letting me to do. What options can I use?

You can deposit the necessary money into your MQL5 account with your new card and use your MQL5 account balance for payment.

[Kenneth Mashishi]

Justine Adedayo #:
Pls I was debited twice for VPS purchase but I wasn't given VPS service why? Pls refund my money back 

I tryto deposit  but it could not  go