VPS subscription is renewed but is inactive

 

Hi,

My VPS rental expired today but I have renewed for a further 3 months 2 days ago already. I have lost transactions from my subscribed signal now. What should I do to get the VPS activated?

 
Riaan Prinsloo:

Hi,

My VPS rental expired today but I have renewed for a further 3 months 2 days ago already. I have lost transactions from my subscribed signal now. What should I do to get the VPS activated?

If you renewed after your initial subscription was expired, you need to setup your signal subscription again:

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

 
I have renewed 2 days before the initial subscription expired, but the VPS is inactive and I'm losing trades from my signal. How do I get it activated?
 
Riaan Prinsloo:
I have renewed 2 days before the initial subscription expired, but the VPS is inactive and I'm losing trades from my signal. How do I get it activated?

If your subscription is inactive (if you connect to your trading accoutand you see your subscription but it is inactive) so you can provide synchronization/migration of your signal subscription to VPS to activate this VPS.

Go to the links below:

Forum on trading, automated trading systems and testing trading strategies

VPS subscription is renewed but is inactive

Eleni Anna Branou, 2021.04.30 18:49

If you renewed after your initial subscription was expired, you need to setup your signal subscription again:

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)


 
By inactive I mean that the VPS has diappeared from my navigator window under Accounts. Only my signal is visible under my account.
 
Riaan Prinsloo:
By inactive I mean that the VPS has diappeared from my navigator window under Accounts. Only my signal is visible under my account.
Check your VPS availability for trading account: https://www.mql5.com/en/vps/subscriptions
 
Riaan Prinsloo:
By inactive I mean that the VPS has diappeared from my navigator window under Accounts. Only my signal is visible under my account.

Make sure you are logged into your MQL5 account with your riaanpr1 login and NOT your email and go through the signal setup again.

 
Sergey Golubev:
Check your VPS availability for trading account: https://www.mql5.com/en/vps/subscriptions

It is not listed there.

 
Eleni Anna Branou:

Make sure you are logged into your MQL5 account with your riaanpr1 login and NOT your email and go through the signal setup again.

I am logged in with my username riaanpr1 and only my signal on MT4 and my VPS on MT5 is listed. I am missing my MT4 VPS.

 
Riaan Prinsloo:

I am logged in with my username riaanpr1 and only my signal on MT4 and my VPS on MT5 is listed. I am missing my MT4 VPS.

The expired VPS was 

MT4 18193774 - Adriaan Jacobus Prinsloo
XMGlobal-Real 18
15.00
2021.03.31 / 2021.04.30

MQL5 London LD4 15

I have renewed 2 days before the expiry date.

 
Riaan Prinsloo:

It is not listed there.

If your MQL5 VPS is not listed here, you didn't renew it or you renew it for another MQL5 account.

Reason: