New on web-site: Bugtracking page
Now through "Bugtracking" you can send your suggestions and bug reports directly to MetaTrader 4 developers team.
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Hi Guys,
I sent one a week ago with no reply or indication it was even processed. Are you sure it's working ?
Further, how can someone look up the current list to see what's already reported so duplicates aren't submitted ?
Martin
I sent one a week ago with no reply or indication it was even processed. Are you sure it's working ?
Further, how can someone look up the current list to see what's already reported so duplicates aren't submitted ?
Martin
After sending your error message or suggestion we can find the folowing string:
"In most cases we'll not send any notice letters. However, if we will need the additional information, our developers may contact you."
BugTracking it is not mail reporter, it is very effecient mehtod for sending and archiving information in our internal base.
"In most cases we'll not send any notice letters. However, if we will need the additional information, our developers may contact you."
BugTracking it is not mail reporter, it is very effecient mehtod for sending and archiving information in our internal base.
Arthur,
At the very least you should set up an auto-responder to the person lodging the bug which outlines the logged bug - this is basic common practise for online bugtracking.
The second line is probably the more important though. Why can't you expose the current list of bugs to those interested or to those about to log a bug ? At least your loyal user base can see what's being worked on and will save duplicates being processed.
Martin
At the very least you should set up an auto-responder to the person lodging the bug which outlines the logged bug - this is basic common practise for online bugtracking.
The second line is probably the more important though. Why can't you expose the current list of bugs to those interested or to those about to log a bug ? At least your loyal user base can see what's being worked on and will save duplicates being processed.
Martin
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