MT5 crashes while launching.

Rahul0207 2022.03.21 05:32

After macOS upgrade to version 12.3 on a 2017 15-inch MacBook pro, MT5 crashes while launching. Any solutions out there to fix this?

Below is the crash report:

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

Process: MetaTrader 5 [3680]

Path: /Applications/MetaTrader 5.app/Contents/MacOS/MetaTrader 5

Identifier: com.codeweavers.metatrader5

Version: 5.0.0.2664 (5.0.0.2664)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 502

Date/Time: 2022-03-21 11:00:55.4999 +0530

OS Version: macOS 12.3 (21E230)

Report Version: 12

Bridge OS Version: 3.0 (14Y910)

Anonymous UUID: 02B643A7-2EA6-E4A3-729F-6FCDFE238463

Time Awake Since Boot: 2300 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 1 Library missing

Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python

Referenced from: /Applications/MetaTrader 5.app/Contents/MacOS/MetaTrader 5

Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)

(terminated at launch; ignore backtrace)

Application Specific Information:

Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python

Referenced from: /Applications/MetaTrader 5.app/Contents/MacOS/MetaTrader 5

Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)

Thread 0 Crashed:

0 dyld 0x826970de __abort_with_payload + 10

1 dyld 0x826ad212 abort_with_payload_wrapper_internal + 80

2 dyld 0x826ad244 abort_with_payload + 9

3 dyld 0x8265b76f dyld4::halt(char const*) + 375

4 dyld 0x826575a5 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3995

5 dyld 0x826564d4 start + 388

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7bfefe5f8 rdx: 0x00007ff7bfefea60

rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7bfefe640 rsp: 0x00007ff7bfefe5f8

r8: 0x00007ff7bfefe660 r9: 0x0000000000000000 r10: 0x000000000000008f r11: 0x0000000000000246

r12: 0x000000000000008f r13: 0x00007ff7bfefea60 r14: 0x0000000000000001 r15: 0x0000000000000006

rip: 0x00000000826970de rfl: 0x0000000000000246 cr2: 0x000000008265de74

Logical CPU: 0

Error Code: 0x02000209

Trap Number: 133

Binary Images:

0x82651000 - 0x826bcfff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=1020K resident=0K(0%) swapped_out_or_unallocated=1020K(100%)

Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

STACK GUARD 56.0M 1

Stack 8192K 1

VM_ALLOCATE 12K 3

WINE_DOS 1.0G 1

WINE_SHAREDHEAP 48.0M 1

__DATA 108K 4

__DATA_CONST 80K 1

__LINKEDIT 348K 4

__TEXT 684K 3

dyld private memory 1024K 1

=========== ======= =======

TOTAL 1.1G 20

-----------

Full Report

-----------

{"app_name":"MetaTrader 5","timestamp":"2022-03-21 11:00:55.00 +0530","app_version":"5.0.0.2664","slice_uuid":"4b7e1053-24b0-364a-a68b-c45ef671b77d","build_version":"5.0.0.2664","platform":1,"bundleID":"com.codeweavers.metatrader5","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.3 (21E230)","incident_id":"780EECA4-7D21-4073-8180-41D08A5FDB34","name":"MetaTrader 5"}

{

"uptime" : 2300,

"procLaunch" : "2022-03-21 11:00:55.4843 +0530",

"procRole" : "Default",

"version" : 2,

"userID" : 502,

"deployVersion" : 210,

"modelCode" : "MacBookPro14,3",

"procStartAbsTime" : 2353324981737,

"coalitionID" : 1071,

"osVersion" : {

"train" : "macOS 12.3",

"build" : "21E230",

"releaseType" : "User"

"captureTime" : "2022-03-21 11:00:55.4999 +0530",

"incident" : "780EECA4-7D21-4073-8180-41D08A5FDB34",

"bug_type" : "309",

"pid" : 3680,

"procExitAbsTime" : 2353337276618,

"cpuType" : "X86-64",

"procName" : "MetaTrader 5",

"procPath" : "\/Applications\/MetaTrader 5.app\/Contents\/MacOS\/MetaTrader 5",

"bundleInfo" : {"CFBundleShortVersionString":"5.0.0.2664","CFBundleVersion":"5.0.0.2664","CFBundleIdentifier":"com.codeweavers.metatrader5"},

"storeInfo" : {"deviceIdentifierForVendor":"649B702E-F4B0-52CF-AA3E-D80D8220DEC0","thirdParty":true},

"parentProc" : "launchd",

"parentPid" : 1,

"coalitionName" : "com.codeweavers.metatrader5",

"crashReporterKey" : "02B643A7-2EA6-E4A3-729F-6FCDFE238463",

"bridgeVersion" : {"build":"14Y910","train":"3.0"},

"sip" : "enabled",

"isCorpse" : 1,

"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},

"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Applications\/MetaTrader 5.app\/Contents\/MacOS\/MetaTrader 5","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},

"asi" : {"dyld":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Applications\/MetaTrader 5.app\/Contents\/MacOS\/MetaTrader 5","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},

"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},

"faultingThread" : 0,

"threads" : [{"triggered":true,"id":45838,"threadState":{"r13":{"value":140702053821024},"rax":{"value":33554953,"symbolLocation":33550857,"symbol":"__wine_dos"},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140702053820000},"cr2":{"value":2187714164},"rdx":{"value":140702053821024},"r10":{"value":143},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":2187948254,"matchesCrashFrame":1},"rbp":{"value":140702053819968},"rsp":{"value":140702053819896},"r12":{"value":143},"rcx":{"value":140702053819896},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":286942,"symbol":"__abort_with_payload","symbolLocation":10,"imageIndex":0},{"imageOffset":377362,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":0},{"imageOffset":377412,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":42863,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":0},{"imageOffset":26021,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3995,"imageIndex":0},{"imageOffset":21716,"symbol":"start","symbolLocation":388,"imageIndex":0}]}],

"usedImages" : [

{

"source" : "P",

"arch" : "x86_64",

"base" : 2187661312,

"size" : 442368,

"uuid" : "dd9e80de-fb3b-349b-96a4-46874ad34d11",

"path" : "\/usr\/lib\/dyld",

"name" : "dyld"

}

"sharedCache" : {

"base" : 140703455485952,

"size" : 15224815616,

"uuid" : "341ea950-3974-372a-a140-92d2252fd87c"

"vmSummary" : "ReadOnly portion of Libraries: Total=1020K resident=0K(0%) swapped_out_or_unallocated=1020K(100%)\nWritable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 12K 3 \nWINE_DOS 1.0G 1 \nWINE_SHAREDHEAP 48.0M 1 \n__DATA 108K 4 \n__DATA_CONST 80K 1 \n__LINKEDIT 348K 4 \n__TEXT 684K 3 \ndyld private memory 1024K 1 \n=========== ======= ======= \nTOTAL 1.1G 20 \n",

"legacyInfo" : {

"threadTriggered" : {

}

"trialInfo" : {

"rollouts" : [

{

"rolloutId" : "6112e14f37f5d11121dcd519",

"factorPackIds" : {

"SIRI_TEXT_TO_SPEECH" : "62265b250683fd69cdcf0e26"

"deploymentId" : 240000068

{

"rolloutId" : "5ffde50ce2aacd000d47a95f",

"factorPackIds" : {

"deploymentId" : 240000123

}

"experiments" : [

]

}

Model: MacBookPro14,3, BootROM 447.80.3.0.0, 4 processors, Quad-Core Intel Core i7, 2.9 GHz, 16 GB, SMC 2.45f5

Graphics: Intel HD Graphics 630, Intel HD Graphics 630, Built-In

Graphics: Radeon Pro 560, Radeon Pro 560, PCIe, 4 GB

Display: Color LCD, 2880 x 1800 Retina, Main, MirrorOff, Online

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.3)

AirPort:

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB30Bus

USB Device: USB2.1 Hub

USB Device: USB 2.0 Hub

USB Device: composite_device

USB Device: Mass Storage Device

USB Device: BillBoard Device

USB Device: Dell MS116 USB Optical Mouse

USB Device: Apple T1 Controller

USB Device: USB3.1 Hub

Thunderbolt Bus: MacBook Pro, Apple Inc., 41.5

Alexey Petrov 2022.03.21 07:42 #1

Hello.

Please download the latest DMG package and reisntall the terminal.

Wei Lun Lim 2022.07.05 13:24 #2

Alexey Petrov #:

Hello.

Please download the latest DMG package and reisntall the terminal.

Had the same crash report with the latest dmg package.Any solution to this?

Sergey Golubev 2022.07.05 13:33 #3

lwl99 #:

Had the same crash report with the latest dmg package.Any solution to this?

MetaTrader 5 Help → Getting Started → For Advanced Users → Installation on Mac OS

Installation on Mac OS - For Advanced Users - Getting Started - MetaTrader 5 Help

www.metatrader5.com

The trading platform can be installed and used on computers that run Mac OS using Wine. Wine is a free and open source software application that...

Wei Lun Lim 2022.07.05 13:35 #4

Sergey Golubev #:
MetaTrader 5 Help → Getting Started → For Advanced Users → Installation on Mac OS

Hi yes the dmg package was installed with that link however with the same issue.

Sergey Golubev 2022.07.05 13:36 #5

lwl99 #:

Hi yes the dmg package was installed with that link however with the same issue.

This is the only information which I found related to it.

MSkoloud 2023.01.04 18:54 #6

Have you fix it? I just run into same trouble :/

Braxton Baker 2023.01.30 17:17 #7

MSkoloud #:
Have you fix it? I just run into same trouble :/

I just got this trouble yesterday... anything yet ?? :( :(

Dnao0 2023.06.22 03:02 #8

Same issue after upgrading to Mac Os Ventura yesterday (21/06/2023).

Have tried a few tricks to brew install, link but don't seem to work.

Guessing if we can point the file in metatrader to the right Python library will work? however not sure where the 'path' is (what file, where the file is?)

Errors, bugs, questions Indicators with alerts/signal Meta Trader 4 support

Sergey Golubev 2023.06.22 10:01 #9

Dnao0 #:

Same issue after upgrading to Mac Os Ventura yesterday (21/06/2023).

Have tried a few tricks to brew install, link but don't seem to work.

Guessing if we can point the file in metatrader to the right Python library will work? however not sure where the 'path' is (what file, where the file is?)

I found one post related to Mac Os Ventura:

Forum on trading, automated trading systems and testing trading strategies

After the update, the platform does not start.

Renat Fatkhullin , 2023.06.10 10:29

Now the official latest version of macOS Ventura is 13.4

We haven't tested beta version 14 yet

Sound effects not working MT5 Crashes when opening MT5 Causing Crash on

Dnao0 2023.06.27 02:39 #10

Sergey Golubev #:
After the update, the platform does not start.

Thanks Sergey but does not look like something i can use to resolve my issue.

I've been trying to use ln -s to virtual link to python or trying to change where MT5 looks for the python library but don't know where to change this.

Invalid request on order_send please how to make Errors, bugs, questions

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