Why are the charts screwed up?

 
Please see the attached EURUSD charts for M1 and H1 time periods attached. They show two different quotes. I think M1 is not updating while H1 is. It is from Alpari's platform. Why is things so screwed up when we are trading involves real money on the line?

 
Some people in other forums have been complaining about the mismatched prices in the chart & market watch windows.
I'm interested in the slow response here as you would think this is somewhat of a LARGE issue.
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