Dukascopy covers negative balances, ensuring security for all customers
Switzerland’s technologically innovative and ultra-secure Dukascopy Bank has announced today that it will cover any negative client balances which arose due to the Swiss National Bank’s decision to remove the 1.20 floor on the EURCHF pair, thus ensuring that all Dukascopy clients are not exposed to any loss whatsoever
The management of Dukascopy Group has decided to take an exceptional decision to cover negative balances on client accounts related to CHF move on SNB decision on 15.01.2015.
In spite of the fact that agreements and regulation allow Dukascopy to claim negative balances compensated by clients, it was decided to release customers from obligation to cover negative balance.
Dukascopy Bank has not canceled or negatively adjusted any trade concluded on 15.01.2015 with clients during the CHF move.
Dukascopy Bank and Dukascopy Europe invite all the industry to follow the same approach to build up customers trust in the industry.
