Unable to withdraw by webmoney.

 

Hello everyone.

I was unable to withdraw using Webmoney getaway since yesterday.

The money will get lock in my MQL5 account and then again will return to my account and no withdraw.

Then a message from system like this is recieved: "Payment system declined the transaction."

Does anyone have the same problem? Or have a solution?

 

Hello,

Yes,i have this problem since yesterday too,

I have sent messages to service desk,they are checking their CardPay API issue,

If you could send message to service desk too.

 
Hans Alexander Nolawon Djurberg #:

Hello,

Yes,i have this problem since yesterday too,

I have sent messages to service desk,they are checking their CardPay API issue,

If you could send message to service desk too.

Oh, thanks god it is not only my problem. 

I contacted service desk, No replay from service desk yet.

However thank you for your replay bro.

 
Fatemeh Ameri #:

Oh, thanks god it is not only my problem. 

I contacted service desk, No replay from service desk yet.

However thank you for your replay bro.

You're welcome,

They replied back that :

"Please try to make your withdrawal after several days or try to use other cards.

Also, to withdraw funds, you can use PayPal.",

We should wait to be fixed as soon as possible,

 
Hans Alexander Nolawon Djurberg #:

You're welcome,

They replied back that :

"Please try to make your withdrawal after several days or try to use other cards.

Also, to withdraw funds, you can use PayPal.",

We should wait to be fixed as soon as possible,

can someone send the link for MQL5 withdrawal / deposit website please?
 
MicheleCuratolo #:
can someone send the link for MQL5 withdrawal / deposit website please?

https://www.mql5.com/en/users/ameri2000/accounting/choosein

 

Hello again,

Seems the webmoney withdrawal is ok now,

i did it now,it was working,

 
Fatemeh Ameri:

Hello everyone.

I was unable to withdraw using Webmoney getaway since yesterday.

The money will get lock in my MQL5 account and then again will return to my account and no withdraw.

Then a message from system like this is recieved: "Payment system declined the transaction."

Does anyone have the same problem? Or have a solution?

im having the exact same problem, does it fix itself or i should contact the service desk?

 
Presley Annais Tatenda Mfck #:

im having the exact same problem, does it fix itself or i should contact the service desk?

also facing the same problem ...how do i get it to work ?

 

Hello,

please contact to service desk,They will fix it.

Regards.

 
I tried to withdraw today to webmoney but I get this message "webmoney payments system has rejected the withdrawal operation . please contact the bank that issued your card for details "
Reason: