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"financial operations are blocked"? cannot contact service desk..

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Grzegorz Korycki
57428
Grzegorz Korycki  

banned

when i try to contact service desk i get that i cannot contact more than once a day (today i reported issues with mt5 backtester build 975).

It says io cannot add any posts, but this post works. Is this some kind of error or wrong message? :(

Grzegorz Korycki
57428
Grzegorz Korycki  

I have moved to Netherlands 1,5 weeks ago and im accessing mql5 site from both poland (remote computer using teamviewer) and netherlands ip. Could that be the problem?

Rozana Sustar
2297
Rozana Sustar  

Contact a moderator, he will help you.

(example: https://www.mql5.com/en/users/Alexx) 

Grzegorz Korycki
57428
Grzegorz Korycki  
Matija14:

Contact a moderator, he will help you.

(example: https://www.mql5.com/en/users/Alexx) 

i still cannot do that (i reported issues with terminal yesterday, there is 24h colldown -> conclusion - better not to report technical issues as it blocks your way to communicate with administration for 24 hours) and i still cant use mql5 cloud. I am considering opening a new account (asking my brother to do so) and transfer some funds there, i need mql5 cloud if the issue is not resolved today. one thing that i cannot wthdraw funds, other thing is more important at the moment - mql5 cloud..

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