Subscription failed

e-gazarov
98
I try to paid for signal via MT4 and i get this message Subscription failed.

It doesn't depend on the payment method In journal i have message - 2021.03.15 12:57:15.102 '37158919': Signal - unknown error subscribing signal

Help please!
Juvenille Emperor Limited
Moderator
33573
e-gazarov:
I try to paid for signal via MT4 and i get this message Subscription failed.

It doesn't depend on the payment method In journal i have message - 2021.03.15 12:57:15.102 '37158919': Signal - unknown error subscribing signal

Help please!

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

e-gazarov
98
e-gazarov  
Eleni Anna Branou:

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

I've done all of this steps. Last month I subscribed without any problem(

Sergey Golubev
Moderator
126543
Sergey Golubev  
e-gazarov:

I've done all of this steps. Last month I subscribed without any problem(

Try to use MQL5 forum profile to pay for the signal.
I mean: deposit money to your MQL5 forum profile and pay directly from your profile.