Cannot login to www.mql5.com from the MT4 platform - page 2

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KopiSusu:
My ie version 11,
MT4 version 1335,
Login with my username
Password got from recovery password.
Keep failing.


"Login to Community from MT4" is the login to Community tab of Metatrader 4?
"authorization failed" issue?
Your login is kopisusu

My example:




Forum on trading, automated trading systems and testing trading strategies

VPS payment

Sergey Golubev , 2020.02.17 06:03

Possible reason for "authorization failed" issue in Community tab of Metatrader:

  1. Password error(this is the most common error). Since it is impossible to control from the outside (the user may say that he entered the password correctly, but in fact he may not), we usually recommend that you first change the password in Profile - Settings - Security.
    The user receives a new password, enters it carefully (more accurately than the old one), and everything is fine.
  2. An old version of Internet Explorer. This is the second most popular mistake. We recommend reinstalling (reinstalling) IE to the the latest (highest possible latest) version. Personally, I just had the same situation (not only "authorization failed", but I also could not enter the Market tab), and I just reinstalled Internet Explorer (.. because the tabs in Metatrader are not only used by Internet Explorer itself, but also, as many users noted on the forum - the environment that is created on the computer when Internet Explorer is installed).
  3. Old build MT4. Here's just a tip - upgrade to the latest build.
  4. Binding IP address to the profile(Profile - Settings - Security). We recommend that you remove all the "checkmarks from "Profile - Settings - Security" related to IP address.
  5. If you are using external VPSso some VPS providers were banned from mql5 portal.
  6. the error was corrected itself after the weekend. Many brokers do technical support / equipment repair, etc. on the weekends, and if you don’t touch anything during the weekends so it can be corrected by itself on Monday.
  7. Unknown reason. Very rarely, but it happens. It basicly related to the following: the user did not present the technical data/information enough for the specialists to fix this issue.

One user solved it in the following way:

Forum on trading, automated trading systems and testing trading strategies

product is purchased but not downloaded yet

mge0rge, 2020.02.26 23:48

SOLVED.

1.open data folder 2.once you open the data folder go back to the Terminal folder .3 once in the terminal folder go to the Community folder and delete everything in there ,restart mt4 and in mt4 go to terminal/market and login to your mql5 account and everything should work 



 
Simon Leiper:

Hi

I had the same frustration and figured it out.  You can find your profile username by logging into mql5 site, then click on your profile.  Not look at the address bar at the top of your browser.  In my case it is:


https://www.mql5.com/en/users/simonleiper/

You can then use this to log into the community profile on MT4 with your password.... 

Best of luck

Thanks a lot this was the only issue.

Solved!!!

Green pips to you 

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