How do I activate a product on MT4 that I purchased from the market?

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mikenate
26
mikenate  

Hi,

I was told to activate the product in terminal after logging in, but once I did that I do not see where to activate the product.  This may have been answered here on the forum, but haven't purchased from market before.  How do I actually activate the product?

Thanks

Juvenille Emperor Limited
Moderator
12492
Eleni Anna Branou  
mikenate:

Hi,

I was told to activate the product in terminal after logging in, but once I did that I do not see where to activate the product.  This may have been answered here on the forum, but haven't purchased from market before.  How do I actually activate the product?

Thanks

Login into your MQL5 account in MT4/5 >> Tools >> Options >> Community tab.

Then down in the Terminal/Toolbox window, click the Market tab and then the Purchased option on the left side.

Finally click the blue Install button on the far right of the purchase you want to Install.

mikenate
26
mikenate  
Eleni Anna Branou:

Login into your MQL5 account in MT4/5 >> Tools >> Options >> Community tab.

Then down in the Terminal/Toolbox window, click the Market tab and then the Purchased option on the left side.

Finally click the blue Install button on the far right of the purchase you want to Install.

Thanks,

I see the install button, but when I click on it, nothing happens.   Shouldn't it show up in my Navigator section once I select Install?

Ahmet Metin Yilmaz
5140
Ahmet Metin Yilmaz  
mikenate:

Thanks,

I see the install button, but when I click on it, nothing happens.   Shouldn't it show up in my Navigator section once I select Install?

Do you see "product is purchased but not install yet" warn. 
mikenate
26
mikenate  
Ahmet Metin Yilmaz:
Do you see "product is purchased but not install yet" warn. 

Yes

Ahmet Metin Yilmaz
5140
Ahmet Metin Yilmaz  
mikenate:

Yes

Check your login detail
Your login is not your e mail adress
mikenate
26
mikenate  
Ahmet Metin Yilmaz:
Check your login detail
Your login is not your e mail adress
Yes, I have logged in, I am able to login to see my profile, etc, but not sure why the product won't let me activate.  Is it necessary to restart MT4?
Ahmet Metin Yilmaz
5140
Ahmet Metin Yilmaz  
mikenate:
Yes, I have logged in, I am able to login to see my profile, etc, but not sure why the product won't let me activate.  Is it necessary to restart MT4?
https://www.mql5.com/en/forum/333647

mikenate
26
mikenate  
Ahmet Metin Yilmaz:
https://www.mql5.com/en/forum/333647

Thanks, I will try that, but looks like that is for windows10, I don't have 10, still have 7.  I appreciate your help.  I restarted with no success, I am waiting on developer to reply.   Thanks
mikenate
26
mikenate  
Ahmet Metin Yilmaz:
https://www.mql5.com/en/forum/333647

thanks for your help...got it activated on a diff computer

Ahmet Metin Yilmaz
5140
Ahmet Metin Yilmaz  
mikenate:

thanks for your help...got it activated on a diff computer

you're welcome

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