Is There A Customer Support Email For MT5 Users?

16

anitorres 2021.12.29 04:00 #51

I need help I am going to get a VPS from MQL5 but I will be using a demo account, can I change to a live account? how does it work I been trying to get a number or email for customer service but I cannot find it

Coding help... Cyclical indicator Can not change VPS Discussion of article "How

Moderator
125810

Sergey Golubev 2021.12.29 04:27 #52

anitorres #:

I need help I am going to get a VPS from MQL5 but I will be using a demo account, can I change to a live account? how does it work I been trying to get a number or email for customer service but I cannot find it

read post #5 about how to move signal subscription and MQL5 VPS subscription from one trading account to an other one (within same Metatrader version).

How to move a signal to same account but different VPS

2020.10.15
www.mql5.com

Hi all. So I'm in the process of moving some of my terminals to another VPS for lower ping...

113

Seyedmorteza Shamaei 2022.04.08 17:47 #53

Hi

I have created an account but the username was wrong so deleted that completely and the tried to create a new one but my documents had been rejected

now I can't have access to new one and older one

what should I do?

first account fcbourse

second one algochurch

please help me I want to sell products

Invert Signal Trade I don't know what Get in touch with

Moderator
29368

Eleni Anna Branou 2022.04.08 17:48 #54

algochurch #:

Hi

I have created an account but the username was wrong so deleted that completely and the tried to create a new one but my documents had been rejected

now I can't have access to new one and older one

what should I do?

first account fcbourse

second one algochurch

please help me I want to sell products

Multiple accounts are not allowed, contact the Service Desk about this, we can't help you here:

Contacts and requests

9

Zachary Freeman 2022.05.11 13:13 #55

im having trouble loging in to my mt5 platform,the kb wheel just keeps spinning and there is no confirming RING!! when i access the platform

Moderator
13727

Carl Schreiber 2022.05.11 13:24 #56

Zachary Freeman #:

im having trouble loging in to my mt5 platform,the kb wheel just keeps spinning and there is no confirming RING!! when i access the platform

check the server, talk to the broker and check your credentials.

25

Ehab hassan 2022.05.12 13:54 #57

Hello . Could you check my vps working well or not

10

rudi azis 2022.05.13 21:45 #58

dear MQL5

why to activate the SELLER,the verification code sent via message on my number does not come in??? although I've done it many times. Please help me thank you

Not receiving the Verification I can't receive the telegram.mqh reply to msg

25

Brendatshego19 2022.05.17 23:19 #59

Hellois it true that developers can not reveal their personal information or contact information to us as customers who want forex robot and are their legit not scammers.?please help me

9942

Fernando Carreiro 2022.05.17 23:27 #60

Brendatshego19 #: Hellois it true that developers can not reveal their personal information or contact information to us as customers who want forex robot and are their legit not scammers.?please help me

The Freelance rules are that neither the developers nor the customers are allowed to reveal themselves too each other until the developer gets selected and locked.

I personally don't agree with it, and many users also don't like it, but it is what MetaQuotes has decided and if use the service you have to abide by those rules.

Ranking list of the What is my so A suggestion to the

Is There A Customer Support Email For MT5 Users? - page 6