Withdraw earned fund from MQL5 balance becomes unavailable after they delete webmoney

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Andrey Rakhlin
3677
Andrey Rakhlin  

Trying to withdraw earned money from balance but see there is not wm anymore. Try to withdraw with visa card but it requires 3 codes to telegram or phone. SMS dont work so try telegram, telegram code received but no work and then banned for 24 hours because used out 3 codes. So withdrawal is not working anymore.



Juvenille Emperor Limited
Moderator
9142
Eleni Anna Branou  
Andrey Rakhlin:

Trying to withdraw earned money from balance but see there is not wm anymore. Try to withdraw with visa card but it requires 3 codes to telegram or phone. SMS dont work so try telegram, telegram code received but no work and then banned for 24 hours because used out 3 codes. So withdrawal is not working anymore.


Please contact the Service Desk, we can't help you here.

Sergey Golubev
Moderator
112951
Sergey Golubev  
..or install telegram on your computer and try tomorrow.
Andrey Rakhlin
3677
Andrey Rakhlin  
Sergey Golubev:
..or install telegram on your computer and try tomorrow.

Telegram have on the phone. Code receives ok but it doesnt work

Sergey Golubev
Moderator
112951
Sergey Golubev  
Andrey Rakhlin:

Telegram have on the phone. Code receives ok but it doesnt work

Some people reported that if telegram is on computer so it worked for them.

Forum on trading, automated trading systems and testing trading strategies

How to confirm the phone in the profile, if the SMS does not reach ???

Volha Loyeva , 2019.06.24 11:19

The problem with the Telegram was solved by installing it on a PC. The code did not arrive on the mobile device with Telegram, but came to the PC with Telegram.

Or wait for tomorrow, or write to the service desk and wait more ...
As I understand - you should wait for tomorrow anyway.

oluwasanya theophilus
10
oluwasanya theophilus  
Can I withdraw from my Demo Account profits?
Marco vd Heijden
Moderator
12470
Marco vd Heijden  
oluwasanya theophilus:
Can I withdraw from my Demo Account profits?

Have you tried this  ?

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