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Signal disabled - disconnected - archive?

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Have you published a program in the Market? Place it in your blog as well - the widget will help!
Jack Thomas
503
Jack Thomas 2013.11.08 00:25 

I started a new signal yesterday.

Today I logged into my account here at mql5.com to find that my signal says:


"Signal is disconncted from monitoring and unavailable for subscription"


I clicked on "Edit" and everything is greyed out and unable to be edited.

I am unable to delete this signal.

The signal is DavidForex.

The link is: https://www.mql5.com/en/signals/18450


I want to delete this signal but I am unable to do so.

- David

kimbern
567
kimbern 2013.11.08 02:37  

Maybe you can read this thread https://www.mql5.com/en/articles/591 - Item 6.

6. ... After completing all these stages, your signal should pass a one-month test period. To complete it successfully, you should perform at least 5 trades within a specified period without your trading account's drawdown exceeding 70%. If your signal complies with these conditions within a test period, it will become available for subscription. 

To delete this signal maybe the support can help you.

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Jack Thomas
503
Jack Thomas 2013.11.08 04:33  
kimbern:

Maybe you can read this thread https://www.mql5.com/en/articles/591 - Item 6.

6. ... After completing all these stages, your signal should pass a one-month test period. To complete it successfully, you should perform at least 5 trades within a specified period without your trading account's drawdown exceeding 70%. If your signal complies with these conditions within a test period, it will become available for subscription. 

To delete this signal maybe the support can help you.

That isn't the issue. FREE signals do not have a one month test period requirement to make them available.

This isn't the first signal I have enabled. And I have always been able to delete them. For some unknown reason the signal is set to ARCHIVE status and is disconnected.

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kimbern
567
kimbern 2013.11.08 05:33  

Sorry david-forex for my misunderstanding.

In this case i think you can submit a request to the Service Desk.

keen lum tham
162
keen lum tham 2015.04.25 17:45  
david-forex:

That isn't the issue. FREE signals do not have a one month test period requirement to make them available.

This isn't the first signal I have enabled. And I have always been able to delete them. For some unknown reason the signal is set to ARCHIVE status and is disconnected.

Dear david,

 I wonder is the problem solved? If yes how was it solved?

 Thank you. 

Petko Enchev
57
Petko Enchev 2015.06.29 09:21  
I have similar problem, my private signal has been archived and I can't un-archive it and make it working again. Anyone pls help!
Aleksey Pak
3555
Aleksey Pak 2015.06.29 10:38  

Hello

Write post to the ServiceDesk.

Marsel
Admin
1479
Marsel 2015.06.29 10:44  
AlekseyP:

Write post to the ServiceDesk.

Or just ask a moderator:


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