This VPS from here?https://www.mql5.com/en/vps or some other VPS?
So, it may be related to VPS ... interet disconnection, or other VPS is located too far from the broker's server of the signal provider, or some other reason ...
I am subscribed so a signal provider. I recently noticed some orders closed at a loss on my account but this was not the same for the provider. After further investigation, I noticed that when the provider opens an order, multiple instances of the same order are opened on my account at different times all with the same sl or tp. How do I rectify this issue as it causing a lot of losses for me.
You are copying the signal 2 times, on VPS (as you should) and locally in your computer.
Untick the: Enable realtime signal subscription, option in signal settings (MT >> Tools >> Options >> Signals) and click OK in your local (computer) platform.
Check your VPS journal (right click on VPS >> journal), something is wrong here.
I cannot copy the signal with this error message: "The volume of copied trade operations may not coincide with the initial volume of trade operations at Provider side.Volume settings of the following symbols are different: EURUSD, EURJPY, GBPUSD, USDJPY, GBPJPY. It is recommended to use the signals with matching trading conditions."
How to resolve it please. He use the same leverage 1:500 as mine. His account is 3900USD. My account is 1000 USD.
It was already discussed many times on many threads so I am just providing the link to one thread with most of the information available -
How to change the volume/lot size (many posts)https://www.mql5.com/en/forum/11714